All clinical records and the contents thereof are legally priveledged and confidential and must be protected from loss and unauthorized use.
Patient/client clinical records will be maintained in the Agency under lock and key (with pertinent information maintained in the patient's/client’s residence as indicated). Patient/client clinical records will be made available only to administrative, and clinical staff who require the use of such records in the performance of their Agency assigned job duties. Such staff may use the records and make entries pertinent to the performance of their job.
Billing records will be maintained in the Agency and will be made available to administrative, financial, and clerical staff who require the use of the same in the performance of Agency services or their job requirements. Such staff may use the records and make entries pertinent to the performance of their assigned duties.
Patient/client Records will be made available to properly authorized state and federal Agency staff and accreditation representatives for the purpose of Agency audits and certification, licensure and accreditation reviews.